We really appreciate our clients. They are the foundation of our business and the reason we are here. We work hard at our client-first attitude. In turn, sometimes clients go the extra mile to show their appreciation to us!
Clients Mary and Michel M. recently decided to throw a cookout for us and their pool builder, Shoemaker Pools, to say thank you for their addition/remodel and pool. They provided food, drink and a fabulous cake and allowed us to enjoy their new space. We enjoyed being able to chat with them and the team members from Shoemaker about the project. Being part of the mutual happiness and gratitude was a great feeling for our whole team.
The team members at Highland are here because they’re client-oriented. They take their ultimate pride and satisfaction from knowing their client is pleased. Your housewarmings, notes, emails (and texts!) and kind words truly mean the world to us.
We also know we have never fully arrived and we take your feedback on improvements to heart. One of our cherished clients, Ragnar Flatland, gave us such valuable feedback during a challenging time in his project that we keep it on a plaque in our main meeting room to remind us of his excellent points.
Projects have a beginning and an end but we continue to value the relationships we establish with our clients long after the last nail is driven. Thank you again for trusting your home to us.